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How We Grade
Your Device

Understand exactly how your device’s condition affects its value before selling or buying.

Device Grade = Fair Pricing

Trusted Inspection
Expert technicians verify every detail.
Transparent Eval
No hidden deductions or surprise fees.
Fair Price
Competitive market rates for every condition.
Device Grade = Fair Pricing
Sustainable
Extending the lifecycle of tech.

GRADING SCALE / TIERS

Excellent

  • Flawless screen and body; no scratches or dents.
  • Battery health capacity above 90%.
  • 100% fully functional software and hardware.
  • Includes original box and charging cable.
  • Device is Factory Unlocked and Data Wiped.

Very Good

  • Micro-scratches visible on body/casing only.
  • Screen is pristine with no visible scratches.
  • Battery health capacity above 85%.
  • 100% fully functional software and hardware.
  • Device is Factory Unlocked and Data Wiped.

Good

  • Visible scratches or minor dents on the body.
  • Light micro-scratches possible on the screen.
  • Battery health capacity above 80%.
  • 100% fully functional software and hardware.
  • Device is Factory Unlocked and Data Wiped.

Fair

  • Noticeable wear, scratches, or dents on body.
  • Visible scratches on screen (no cracks).
  • Battery health functional (may be below 80%).
  • 100% fully functional software and hardware.
  • Device is Factory Unlocked and Data Wiped.

Comprehensive Device Inspection

Screen Condition
Pixels, touch response, scratches, cracks, and discoloration.
Buttons & Ports
Volume, power, home buttons, charging port, and headphone jack.
Camera System
Front/rear lenses, focus, flash, and video stability.
Battery Health
Capacity retention, charging cycles, and peak performance capability.
Audio
Speakers, microphone, earpiece, and call quality clarity.
Connectivity
Wi-Fi, Bluetooth, GPS, and Cellular functionality.

Frequently Asked Questions

Got questions? We’ve got answers! Find quick solutions to the most common questions about selling your device on Mobile Direct.