🚚 Delivery & Transit Times

Royal Mail typically takes 2-3 working days. However, please allow up to 15 working days for delivery in case of delays.

If your device has not arrived within 15 working days, it may be considered lost in transit.

Customer's own Shipping Label: If you believe your device is lost and you are using your own shipping label, contact Royal Mail directly at 08457 740740 or visit www.royalmail.com for assistance. Our Shipping Label: If you believe your device is lost and you are using our shipping label, contact us at info@mobiledirectonline.co.uk or call us at +441615215551 so we can assist you accordingly.