The quoted price is the maximum value you can receive if your device arrives in the exact condition you selected when placing the trade-in. Once we receive your device, our technicians carry out a full inspection to check: Cosmetic condition (scratches, dents, cracks) Battery health Functionality (camera, speakers, buttons, Face ID/Touch ID, etc.) iCloud/Google account status Network and finance status 🔄 If the condition matches ✔️ You’ll receive the full quoted amount — no changes. 🔍 If the condition differs We’ll send you a revised offer explaining why the value has changed You’re not obligated to accept it If you decline, we can return your device free of charge We aim to be transparent and fair, and we’ll always share an inspection report so you can see exactly how the value was determined.
đź’° Pricing & Price Guarantee
What it covers: When you get a trade-in quote for your device, we guarantee that if you send your device within the specified period, you’ll receive the quoted price — provided the device matches the condition you declared. Duration: The quote is typically valid for 14 days from the time it was issued. This means you need to send your device within this period to lock in the price. Condition matters: The price guarantee only applies if your device arrives in the same condition as you described when getting the quote. Any new damage, missing parts, or functional issues may affect the final value. What happens after expiration: If you send the device after the guarantee period, the value may be re-evaluated based on the current market price. Prices can go up or down depending on demand and device depreciation. In short: send your device within the guarantee period and in the declared condition, and you’ll get the quoted price